Knowledge Transfer Facilitation

Solution

Facilitating the continuity of your business's proprietary expertise

Typically involves these key Activities

• Knowledge Capture - Codifying the knowledge of key people, key processes, and key systems
• Change Management - Helping people navigate environmental changes with clarity and confidence
• Content Development - Developing articles, reports, and diagrams that capture and convey critical information
• Information Architecture - Coordinating pockets of understanding into a logical system of knowledge
• Technical Writing - Developing clear and concise content for non-expert audiences of technical subjects
• Knowledge Base Management - Setting up, administering, and seeding content in a communal knowledge base
• Training and Facilitation - Developing and delivering curated learning content to specific audiences
• Moral Support - Providing empathy and support without judgement through the challenges being faced together

Is a practical application of these Services

• Knowledge-to-Know-how - Consolidate expertise into a scalable business asset