Knowledge Base Development

Solution

Ensuring your business and your team have a home for managing the knowledge they need

Typically involves these key Activities

• Business Analysis - Identifying business needs and uncovering structural complexities
• Knowledge Capture - Codifying the knowledge of key people, key processes, and key systems
• Domain Research - Helping to establishing knowledge and understanding around a complex or novel subject
• Information Architecture - Coordinating pockets of understanding into a logical system of knowledge
• Knowledge Base Management - Setting up, administering, and seeding content in a communal knowledge base
• Narrative Design - Designing an experience with flow, cohesion, and storytelling
• Content Development - Developing articles, reports, and diagrams that capture and convey critical information
• Technical Writing - Developing clear and concise content for non-expert audiences of technical subjects

Is a practical application of these Services

• Knowledge-to-Know-how - Consolidate expertise into a scalable business asset