Technical Facilitation
Support your team's journey through change and complexity
- Business Analysis - Identifying business needs and uncovering structural complexities
- Change Management - Helping people navigate environmental changes with clarity and confidence
- Knowledge Capture - Codifying the knowledge of key people, key processes, and key systems
- Process Mapping and Design - Codifying current processes and designing optimised future workflows
- Technical Writing - Developing clear and concise content for non-expert audiences of technical subjects
- Domain Modelling - Developing a high-level model of how a real-world system works
- Domain Research - Helping to establishing knowledge and understanding around a complex or novel subject
- Moral Support - Providing empathy and support without judgement through the challenges being faced together
- Post-Deployment Support - Providing tailored ongoing support beyond delivery and sign-off
- Systems and Design Thinking - Continuously integrating the people, environment, and uncertainty into the solution process