Lightweight Business Systems
Solution
Tailoring low-complexity high-flexibility solutions for small businesses
- Business Analysis - Identifying business needs and uncovering structural complexities
- Reverse Engineering - Extricating data and functionality from complex, complicated, and undocumented systems
- Process Mapping and Design - Codifying current processes and designing optimised future workflows
- Systems and Design Thinking - Continuously integrating the people, environment, and uncertainty into the solution process
- Solution Design and Development - Designing, building, testing, and deploying a technical or non-technical solution
- Reporting and Visualisation - Developing artefacts that communicate critical insights to the people that need to use them
- Change Management - Helping people navigate environmental changes with clarity and confidence
- Training and Facilitation - Developing and delivering curated learning content to specific audiences
- Post-Deployment Support - Providing tailored ongoing support beyond delivery and sign-off
Typically involves these key Activities
- Workload-to-Workflow - Evolve daily operations into practical systems of work